We are happy to offer a replacement within 7 days of order delivery in the rare event of an issue caused by us.
Replacement & Return Policy
Replacements are offered only for the following reasons:
- Wrong item delivered
- Product damaged during transit
- Defective product received
✗ Not Applicable
- Products ordered incorrectly by the customer
- Change of mind
- Used or installed items
Important Requirement
Mandatory 360° unboxing video required. To claim a damaged, defective, or missing item, you must record a complete unboxing video of the package from start to finish — without any cuts or pauses. Claims submitted without an unboxing video may not be eligible for replacement or refund.
Our team will review your request promptly and assist you with the replacement process as quickly as possible.
