Return & Replacement Policy

At AR Premium, we value your satisfaction and strive to provide the best shopping experience on arpremium.in.

Order Cancellation

Before Dispatch

• Orders can be cancelled before they are shipped.
• Contact us immediately at arpremiumcase@gmail.com with your order number.
• Orders already shipped cannot be cancelled.

Refund for Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, you are eligible for a full refund or replacement.

Conditions

• Report the issue within 24 hours of delivery.
• Send clear photos or videos for verification.
• Product must be unused with original packaging and invoice.

Refund Process

• Refund or replacement initiated after verification.
• Refund processed within 7–10 business days.

Non-Refundable & Replacement Situations

• Damage due to misuse or mishandling.
• Requests after 3 days of delivery.
• Missing original packaging or invoice.
• Customer didn’t like the product

Return Shipping

• Reverse pickup provided for damaged or incorrect items.
• Courier charges reimbursed if pickup is unavailable.